QQUEST EDUTECH LLP (“Company”, “we”, “our”, “us”) operates the Cereble AI platform — an online educational platform that provides chapter-wise question papers, personalised evaluation by experienced board examiners, and academic support for CBSE and ICSE students in Classes VI–VIII (“Services”).
We are committed to safeguarding your privacy and ensuring compliance with applicable Indian laws, including the Information Technology Act, 2000, relevant rules, and the Digital Personal Data Protection Act, 2023 (DPDP Act).
1. Information We Collect
We collect the following categories of information:
a) Personal Information
- Full name
- Email address
- Mobile number
- Class/grade and educational board (CBSE/ICSE)
- School name (optional)
- Login credentials
b) Payment Information
- Billing details
- Transaction details (processed securely via third-party payment gateways; we do not store card details)
c) Usage Data
- IP address
- Device type and browser
- Pages visited, time spent, activity logs
d) Children’s Data
Our platform is intended for students aged 10–14 and above. We collect limited personal data necessary for educational purposes, typically with parental/guardian consent where required.
2. How We Use Your Information
We use your information to:
- Provide access to chapter-wise question papers and personalised evaluation
- Personalise the student learning experience
- Manage subscriptions and payments
- Send academic updates, notifications, and support messages
- Improve platform performance and content
- Ensure security and prevent fraud
- Comply with legal and regulatory requirements
3. Legal Basis (DPDP Act, 2023)
We process your personal data based on:
- Consent provided by users or parents/guardians
- Legitimate uses such as service delivery and compliance with law
4. Sharing of Information
We do not sell or rent personal data. We may share data with:
- Payment Gateways (e.g., Razorpay) for processing transactions
- Technology Service Providers (hosting, analytics, communication tools)
- Educational Institutions (if access is provided via school partnerships)
- Legal Authorities when required under applicable law
All third parties are obligated to maintain data confidentiality.
5. Data Storage and Security
- We implement reasonable security practices as per Indian IT Rules
- Data may be stored on secure servers in India or internationally
- Security measures include encryption, restricted access, and monitoring systems
- Despite best efforts, no digital system is completely secure
6. Cookies and Tracking
We use cookies and similar technologies to:
- Enhance user experience
- Track platform usage and performance
- Maintain login sessions
Users can manage cookie preferences through browser settings.
7. User Rights
Under applicable laws, users (or parents/guardians) have the right to:
- Access personal data
- Request correction or updates
- Request deletion of data
- Withdraw consent at any time
To exercise these rights, contact: ceo@qquestedutech.com
8. Children’s Privacy
We place high importance on protecting children’s data:
- Data collection is limited to educational necessity
- Parental/guardian consent may be required
- Parents can request access, correction, or deletion of their child’s data
9. Data Retention
We retain personal data only as long as necessary for:
- Providing services
- Legal and regulatory compliance
- Resolving disputes
10. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices or content.
11. Changes to This Policy
We may update this Privacy Policy periodically. Updated versions will be posted on our platform with a revised “Last Updated” date.
12. Grievance Officer (As per Indian Law)
- Name: Arijit Basu
- Email: ceo@qquestedutech.com
- Address: 120/1, Saastitala Road, Talpukur, Barrackpore, West Bengal 700123
We will respond to grievances within 15 days of receipt.
13. Contact Us
If you have questions or concerns regarding this Privacy Policy:
QQUEST EDUTECH LLP
Email:
ceo@qquestedutech.com
Address: 120/1, Saastitala Road, Talpukur, Barrackpore, West
Bengal 700123